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Custom glass has one hard cut-off: once you approve final measurements, production begins and cancellation is no longer possible.
Order is placed and basic measurements shared. No site visit yet, no production started.
Cancel any time before the site visit is scheduled — no charge.
A site visit has been booked. If you cancel now, the site-visit charge is deducted from what you paid.
Any remaining balance we hold is credited back per our Terms.
You have approved final measurements and production has begun. Your glass is being cut to your specifications.
No cancellation from this point — the product cannot be re-used for another order.
The product is on its way or being fitted. Any damage in transit is covered by our Terms.
See the Terms & Conditions for damage / breakage handling.
Want to cancel or ask about your order? Message us on WhatsApp or email hello@glassquick.in — we’ll respond within a working day.
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